FAQs

Q:   Do I need a doctor's referral to come to physiotherapy?

A:   Physiotherapists are primary care providers which means you do not need a doctor's referral. Some private insurance companies do require a medical referral. It is best to check with your insurance provider prior to your first visit.

Q:   How quickly will I be seen for my first appointment?

A:   We will make every effort to book an appointment within 24 hours.

Q:   How many treatments will I need?

A:   Every condition is individually evaluated, based on the person and severity of their condition and patient activity expectations. Your physiotherapist will advise you of an appropriate treatment plan after your initial assessment.

Q:   How long will I be in the clinic for each session?

A:   This depends on the injury and type of treatment you require, but you can expect to be in the clinic for approximately 45 minutes to one hour.

Q:   Does extended health cover my physiotherapy treatment?

A:   Although everyone's health and group plans are different, most plans will cover a percentage of the fees. Talk to your health plan provider for more specific details.