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FAQs

Q: Do I need a doctor's referral to come to physiotherapy?

A: Physiotherapists are primary care providers which means you do not need a doctor's referral. Some private insurance companies do require a medical referral. It is best to check with your insurance provider prior to your first visit.

Q: How quickly will I be seen for my first appointment?

A: We will make every effort to book an appointment within 24 hours.

Q: How many treatments will I need?

A: Every condition is individually evaluated, based on the person and severity of their condition and patient activity expectations. Your physiotherapist will advise you of an appropriate treatment plan after your initial assessment.

Q: Does extended health cover my physiotherapy treatment?

A: Although everyone's health and group plans are different, most plans will cover a percentage of the fees. Talk to your health plan provider for more specific details.

Q: What about COVID 19? What extra steps are you taking to protect people?

A: Your health and safety and the health and safety of our staff is extremely important to us. We are following all recommended guidelines from Public Health and our regulatory Colleges. Please see below for more information:

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